Change the conditions.
Model and harness configuration
User goals and preference shifts
Memory access and interruptions
AGENT TRAINING + EVALUATIONHELM PRODUCTS
Give the next agent
a world with people in it.
Commission a behavioral environment that tests the human side of agent capability, from clarifying an ambiguous goal to recovering after a changed preference.
WHO IT’S FOR
Frontier and neo labs, agent research, post-training, and evaluation teams
THE DECISION
Which model or training change improves useful interaction with people?
ILLUSTRATIVE PROJECT BRIEF
A personal shopping agent has to choose an appropriate product, discover a deadline, use prior preferences, and handle a delivery change in a later session.
A SCOPING EXAMPLE · NO CUSTOMER RESULTS IMPLIEDFollow the response.
Context discovery and memory use
Appropriate choices and recovery
Verified outcomes under repeated trials
Make the next step clear.
Versioned world, simulator, tasks, and outcome checks
Held-out evaluation set and validity report
Traces with separately agreed training rights
A BOUNDED FIRST ENGAGEMENT
What a first evaluation includes.
Agree on the intended use and the evidence needed to make the result actionable.
Discuss this use case- YOU BRING
- Your decision, relevant data or interfaces, alternatives, and a named owner.
- WE SCOPE TOGETHER
- Versioned world, simulator, tasks, and outcome checks · Held-out evaluation set and validity report · Traces with separately agreed training rights
- THE SUCCESS TEST
- Improvement on independent people and scenarios; training-simulator scores alone are insufficient.
Engagement details. Scope, timing, price, interfaces, data rights, and acceptance criteria are agreed before work begins.