Embed in the problem.
Work with the people who own the outcome. Map the workflow, its exceptions, and the decisions that require expert judgment.
What you getA workflow map, a baseline, and an accountable owner.
Helm FDA / Forward Deployed Agents
Agents, deployed
where work happens.
AI agents built around your workflows, connected to your systems, and guided by your experts’ standards. Helm works with your team from the first operational problem through evaluation, deployment, and improvement.
Your context.Your systems.Your operating standard.One accountable workflow.
Inside the workflow
Context becomes action.
Illustrative workflows.
Predefined examples, not live product runs.
The task
Resolve an order exception.
A customer needs a replacement before a deadline. The agent connects the request to the order, available inventory, and service policy.
Company context
- Customer intent and delivery deadline
- Order history and available inventory
- Replacement policy and approval limits
Connected systems
Helm FDA
Company intelligence + task tools + runtime judgment
- 01
Read the situation
Connect the request, shipment status, and customer context.
- 02
Apply the standard
Check replacement eligibility, available stock, and approval requirements.
- 03
Prepare the next action
Prepare a replacement within the agreed policy; route exceptions to the service team.
The operating record
A replacement plan, with its evidence and approval path.
Task context · Policy version · Proposed action · Review owner
These scenarios explain the deployment approach. No customer system, model, payment, or robot is connected to this page.
From workflow to operation
Built with your team.
Measured in your work.
Start with an outcome.
Stay connected to the people who own it.
Connect the operation.
Configure the agent’s knowledge, tools, memory, and permissions around the customer’s systems and operating context.
What you getAn agent configuration, system interfaces, and authority boundaries.
Rehearse the hard cases.
Use historical runs, behavioral environments, and digital twins to evaluate task quality, exceptions, and the need for human review.
What you getA versioned evaluation set and evidence for the deployment decision.
Operate and improve.
Introduce the agreed actions, monitor outcomes, and route exceptions. Turn reviewed corrections into evaluated updates.
What you getOperating records, review paths, release criteria, and handoff runbooks.
The Helm platform, in the field
The deployment carries
the whole context.
FDA connects the relevant Helm products to the customer’s operation. The same expertise informs what the agent knows, how it is tested, and which actions it can take.
Explore the platformCompany intelligenceInstitutional knowledge, policies, memory, and expert decisions.↗Behavioral environments & digital twinsPeople, scenarios, and physical conditions to rehearse the work.↗Domain & decision modelsSpecialist foundations and structured choices for the task.↗Runtime judgmentIntent, evidence, authority, and intervention as the agent works.↗Data & custodySource evidence, access, signed provenance, and permitted use.↗
A deployment with clear ownership
Agree the outcome.
Define how it runs.
Evaluate task quality, cycle time,
review burden, and cost against a baseline.
Your team brings
- An operational objective and a workflow owner.
- Access to the relevant systems, experts, and permitted evidence.
- The decisions, permissions, and acceptance criteria that matter.
Helm connects
- The agent, company context, tool interfaces, and decision models.
- Behavioral evaluation, runtime judgment, and review paths.
- Deployment records, monitored outcomes, and a process for updates.
Define the system interfaces, deployment environment, data rights, support, and commercial terms together. Your operating requirements determine the engagement.
Forward Deployed Agents, explained
Close to the work.
Clear about the scope.
What are Forward Deployed Agents?
Helm Forward Deployed Agents are AI agents configured for a customer’s workflows, systems, and operating standards. Helm works with the customer team to connect context and tools, evaluate decisions, and operate within agreed authority boundaries.
How does a deployment begin?
Start with an operational objective, a workflow owner, and access to the relevant systems and examples. Define the task, allowed actions, baseline, and acceptance criteria before connecting the agent to the workflow.
How do the agents learn the way we work?
Company intelligence connects policies, records, expert decisions, and corrections. Behavioral environments and digital twins make exceptions testable. Reviewed evidence informs model and configuration updates, with independent evaluation before release.
Can FDA work across software and physical operations?
Yes. Deployments can connect business workflows, computer-use tasks, and high-level coordination across people and robots. Physical integrations follow the site’s sensing, controller, permission, and hardware-validation requirements.
What remains under our control?
Your team defines workflow ownership, access, action permissions, approval requirements, and acceptance criteria. Deployment, data custody, retention, training rights, and handoff responsibilities are agreed for the engagement.
Deploy with Helm
Bring the workflow
you want to change.
Connect the people who know the work with an agent equipped to do it.
Discuss a deployment